UW99 takes the protection of every member's personal data seriously. This Privacy Policy clearly explains how we collect, use, store, and safeguard your information as a user of our platform in Malaysia.
Six key principles that form the foundation of UW99's Privacy Policy to protect every Malaysian user.
UW99 only collects data that is strictly necessary to provide our services. We do not gather information that is irrelevant to the operation of our platform.
All your personal data is stored in a secure, SSL-encrypted environment. We do not sell or disclose your data to any third party without your consent.
The UW99 Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We adhere to all applicable data protection legislation in force.
As a UW99 member, you have the right to access, correct, delete or restrict the processing of your personal data at any time by contacting our team.
Your payment information processed via FPX, DuitNow, Touch 'n Go eWallet, GrabPay and Boost is protected using the latest security protocols. We do not store your full card details.
You may opt in or out of any marketing communications from UW99 at any time through your account settings or by contacting our customer support team.
UW99 (uw99.lol) is an online gaming platform operating for users in Malaysia. We understand that your trust is our most valuable asset. As such, we are committed to ensuring that every piece of personal information you share with us is handled with full integrity, transparency and accountability.
This Privacy Policy details the data collection, use, storage, sharing, and protection practices implemented by UW99. It applies to all users who visit our website, register an account, carry out financial transactions, or interact with any part of our platform.
Important Note: By registering and using UW99's services, you consent to the collection and use of your personal data as described in this Privacy Policy. Please read this document carefully in its entirety before continuing to use the platform.
UW99 collects various categories of personal data depending on how you interact with our platform. Below is a detailed breakdown of the data we collect:
| Data Category | Sample Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, national identity card number | Account verification & KYC |
| Contact Information | Email address, Malaysian phone number | Communications & Notifications |
| Financial Data | Bank account number, e-wallet details | Deposit & withdrawal processing |
| Technical Data | IP address, device type, web browser | Security & fraud detection |
| Usage Data | Game history, betting records, login logs | Service Improvements |
| Communication Data | Customer support conversation records | Dispute resolution & auditing |
We also use cookies and similar tracking technologies to enhance your experience on our platform. You can manage your cookie preferences through your web browser; however, doing so may affect the functionality of certain parts of our website.
The personal data we collect is used solely for legitimate and transparent purposes. UW99 uses your information for the following:
UW99 will not use your data for any purpose not stated in this Privacy Policy without first obtaining your additional consent.
UW99 values the confidentiality of your data. We do not sell your personal data to any third party. However, there are certain situations where we may need to share your data with the following parties:
All third parties with whom we share data are bound by strict confidentiality agreements and are required to use your data solely for the stated purposes. UW99 takes reasonable steps to ensure these third parties maintain a level of data protection consistent with our own standards.
UW99 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration or destruction. The protective measures we employ include:
All data transmitted between your device and UW99's servers is protected with 256-bit SSL/TLS encryption to prevent interception.
Members are encouraged to enable two-factor authentication to add an extra layer of security to their account.
UW99's security team monitors our systems continuously, 24/7, to promptly detect any threats or suspicious activity.
Access to members' personal data within UW99 is restricted solely to staff who genuinely require it to carry out their official duties.
Your data is stored in secure data centres with regular backups to ensure service continuity and data resilience.
We conduct regular penetration testing and security audits by independent third parties to ensure our systems remain robust at all times.
Important Reminder: While we take all reasonable measures to protect your data, no system can be guaranteed to be 100% secure. You also have a responsibility to keep your account password confidential and not share it with anyone.
UW99 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected or to comply with applicable legal requirements. In general, our data retention policy is as follows:
Once the designated retention period has expired, your data will be securely deleted or anonymised in accordance with established procedures, unless further retention is required by law or by a relevant regulatory authority.
As a UW99 member residing in Malaysia, you have the following rights under the Personal Data Protection Act 2010 (PDPA) with respect to your personal data:
You have the right to request and receive a copy of the personal data we hold about you at any time.
You may request the correction of any inaccurate or incomplete personal data we hold about you.
Under certain circumstances, you may request the deletion of your personal data, subject to applicable legal requirements.
You may request that we restrict the processing of your personal data in certain situations as provided for under applicable law.
You have the right to object to the processing of your personal data for direct marketing purposes at any time.
You have the right to receive your personal data in a machine-readable format for transfer to another service provider, where applicable.
To exercise any of the rights outlined above, please contact the UW99 Data Protection team by email at [email protected]. We will process your request within 30 business days from the date of receipt of a complete and valid request.
The UW99 website uses cookies and similar tracking technologies to enhance the user experience and analyse platform usage patterns. We use several types of cookies:
You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect your experience on the UW99 platform. For more information on managing cookies, refer to your web browser's help guide.
UW99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, new legal requirements or service improvements. Any updates made will be indicated by a new "Updated" date shown at the top of this document.
For changes that are material or significant in nature, UW99 will notify you via the email address registered to your account or through an in-platform notification, at least 14 days before those changes take effect. Your continued use of the UW99 platform after the effective date of any such changes will be considered your acceptance of the updated Privacy Policy.
Our Recommendation: We encourage you to review this Privacy Policy periodically to stay informed about how we manage your personal data. If you have any questions or concerns, please do not hesitate to contact us.
If you have any questions, concerns, or complaints about how UW99 handles your personal data, or if you wish to exercise any of your privacy rights, please contact us through the following channels:
If you believe that UW99 has failed to process your personal data in accordance with this Privacy Policy or applicable law, you have the right to lodge a complaint with the relevant data protection authority in Malaysia.
UW99 takes every privacy-related complaint seriously. We are committed to resolving all issues raised in a fair, transparent, and timely manner for the satisfaction of our members.
Join thousands of Malaysian members who trust UW99 for a safe, fair, and enjoyable gaming experience. Easy deposits via Touch 'n Go, GrabPay, DuitNow or FPX!
By registering, you agree to UW99's Privacy Policy and Terms & Conditions. Members must be 21 years of age or older.